Cancel contracts here

Canceling stops future charges; a paid-up membership keeps its mornings through the end of the current billing period. No sign-in needed.

This cancels the Elio membership billed to the email address below.

Type of cancellationOrdinary — at the end of a billing periodEarly, for a serious reason

Elio sets the membership to end at the end of the billing period straight away (at once, if a payment is overdue), and a person looks at the early end and replies to you.

Your reason, for an early end

Elio may ask for reasonable evidence, such as a vet’s note. Send it to support@elio.pet or by post to 7300 W Sunset Blvd, Ste L #800, Los Angeles, CA 90046.

Your nameEmail address on the membership

Elio sends the confirmation to this address.

When should it end?At the earliest possible dateNot before this date

The membership then ends at the end of the billing period that includes this date (or on the date itself, if a payment is overdue then).

Signed in already? You can also cancel any time in your Lounge under Billing.

Questions? Write to support@elio.pet.